GameStop pulls the plug on Resident Evil 4 Collector's Edition orders, leaving fans disappointed
GameStop, the video game retailer juggernaut, is reportedly in hot water with customers after canceling all in-store pre-orders for the Resident Evil 4 collector's edition.
Fans who were looking forward to the release of the popular horror game were disappointed when it was revealed that GameStop had sent a memo to its employees informing them that physical stores would not receive the collector's edition and that all orders would be canceled or exchanged.
The memo
The memo has sparked outrage among Resident Evil 4 fans, with many taking to social media to express their dissatisfaction with the retailer. Wario64, a Twitter user, was among the first to raise the issue, prompting speculation about the cause.
No official statement
According to reports, GameStop has yet to issue an official statement on the situation. However, it is believed that online orders are unaffected by this issue. Customers who pre-ordered the collector's edition in-store, on the other hand, are understandably upset.
REports
When one customer contacted their local store, they were told that pre-orders for the collector's edition had been canceled "across the board." Many fans have questioned GameStop's customer service and reliability as a result of this, especially after a string of similar incidents in the past.
Unclear
It's unclear why GameStop canceled in-store pre-orders for the Resident Evil 4 collector's edition, but the decision has undoubtedly caused significant inconvenience and disappointment for many customers. It remains to be seen whether the company will address the issue and provide any compensation or explanation for the cancellations.